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Breakthrough Analysis, by Seth Grimes
Seth Grimes is an analytics strategist with Washington DC based Alta Plana Corporation. He consults on data management and analysis systems. See More by Seth Grimes Survey on Voice of the Customer Text Analytics
I have created a short survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey at -- http://www.surveymonkey.com/s.aspx?sm=HyhmPOYKhh8BcDeC_2b1Im5A_3d_3d I'll publish results at a later date. Thanks! E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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