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Breakthrough Analysis, by Seth Grimes
Seth Grimes is an analytics strategist with Washington DC based Alta Plana Corporation. He consults on data management and analysis systems. See More by Seth Grimes
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Survey on Voice of the Customer Text Analytics 
I have created a short survey for users and consultants on Voice of the Customer (VoC) text analytics best practices. There are seven questions plus a comment field. The survey should take less than 5 minutes to complete. If you are involved with VoC text analytics or are looking at solutions for possible adoption, please respond to the survey at -- http://www.surveymonkey.com/s.aspx?sm=HyhmPOYKhh8BcDeC_2b1Im5A_3d_3d I'll publish results at a later date. Thanks! 
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