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EMC Bows 'Transactional Content Management' | Intelligent Enterprise Blog
ECM TrendWatch, by Alan Pelz-Sharpe
Alan Pelz-Sharpe is a principal and analyst at CMS Watch, covering enterprise content management technologies and practices. An 18-year veteran of the document technology industry, we was formerly a strategist at Wipro and VP North America for analyst firm Ovum.
See More by Alan Pelz-Sharpe

EMC Bows 'Transactional Content Management'

Posted by Alan Pelz-Sharpe
Thursday, May 24, 2007
9:03 AM

Transactional document management (high-volume throughput of relatively static documents) has long been dominated by IBM and FileNet. EMC this week announced that it, too, wants to compete in this lucrative market. Hence as part of its forthcoming Documentum D6 release, they have announced "TCM" (Transactional Content Management). Currently, TCM is essentially a user interface module for high-volume scenarios, to be complimented at a later date by changes to the core D6 platform as well as better application of EMC's Captiva technology.

EMC in fact has won transactional deals over the past couple of years against a weakened (pre-acquisition) FileNet - wins as much based on impressive sales techniques as suitable technology.

Competing against IBM and FileNet combined - along with Oracle, bolstered by its Stellent/Optika acquisition - EMC's sales strategy might not work so well going forward. EMC|Documentum will see some serious tests in 2008. For the first time in a long time it will face serious competition, amid a rolling release of D6 (and the subsequent year or so for that to settle), along with a slew of key departures, all pointing to major challenges ahead.

Alan Pelz-Sharpe is a principal analyst at CMS Watch. Write him at aps@cmswatch.com



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