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Peak Performance, by Mark Smith
Mark Smith is the CEO and SVP of research at Ventana Research, an advisory services and research firm providing insight and education on best practices and technology in performance management. See More by Mark Smith Do You Have Business Intelligence?
It's sad but true that in most organizations "business intelligence" is something of an oxymoron. The term ought to refer to the ability to ascertain the state of a company's performance and then to determine its future direction and competitive strategy by applying information and metrics. BI also relies on technology and the organization's human capital to help it gain deeper knowledge and timelier insights. Despite the fact that many companies fall short here, this is not an esoteric process. A pragmatic self-assessment can show you where new investments are necessary to provide business intelligence for everyone in your organization. Many organizations have realized that their investments in BI have not been viewed as important when compared to annual IT investments overall. This is beginning to change, and CIOs rank it as important, but BI spend has not yet reached significant levels. In part, this is generational: Many CIOs and senior IT managers are of earlier generations of IT professionals and are neither comfortable with this technology nor clear in understanding its impact on business. If deploying modern tools to ensure optimal business performance is one of your priorities, ensure that your organization has a comprehensive strategy for BI that includes making your operations more intelligent putting in place the right set of tools to make this happen.  E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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