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The Great Ease-Of-Use Barrier
Everybody in the business intelligence field knows how data quality problems can scuttle even the simplest BI deployments. But a recent study points to an even bigger challenge plaguing the adoption of business intelligence tools: ease-of-use. A survey from our sister publication InformationWeek found that ease-of-use issues now comprise the single biggest barrier to BI projects, according to 300 study respondents who work in business intelligence. Employees' struggles with BI tools pose greater difficulty than even data quality problems or integration and compatibility challenges. And the fourth most frequently cited problem, training, is arguably related to the ease-of-use issue. As a full roundup of the new research reveals, ease-of-use also ranks highest among BI practitioners when asked which product features they consider "very important" when choosing BI tools. Among the study's other findings: Only about one of 10 survey respondents reports having undergone third-party auditing of their BI customer data to ensure it's being correctly managed. And investment on BI tools is expected to rise -- only 10 percent of respondents expect a decline in business intelligence spending this year. Vendors need to listen up. All the business intelligence software firms have worked hard to broaden their "footprint" in the BI space, and that's understandable considering the competitive pressures they face. The entry into the BI market by the big database makers, in particular, is pushing traditional vendors to provide more functionality as quickly as possible. But the winners in the BI market are likely to be the software firms that concentrate on making their tools usable by even the most techno-phobic end users. As analytical tools seep into the operational level at many organizations, ease-of-use will become an even more critical priority. On data quality, keep an eye out for an informative special report on that topic coming in the next week from our contributing writer Jennifer Bosavage. You'll find that and a lot more at Business Intelligence Pipeline.  E-MAIL | SLASHDOT | DIGG This is a public forum. CMP Technology and its affiliates are not responsible for and do not control what is posted herein. CMP Technology makes no warranties or guarantees concerning any advice dispensed by its staff members or readers. Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Technology's Terms of Service. Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
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