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July 26, 2002 Vol 5 No 12

Beyond the Numbers
After years of evolution, balanced scorecard applications now integrate strategy and management for competitive advantage
by Dylan Miyake

Process of Improvement
Business process management is among the most exciting sectors in strategic software — and Web services makes it even more so
by Barry Murphy

Point of Return
Justifying BI projects is much easier when you can clearly link expense with return
by Sudhi Sinha

TRENDS & FEEDBACK

EDITOR'S PAGE
Now It's Serious

NEWS & ANALYSIS
Tough proposed SEC financial reporting regulations put IT in the hot seat ... Future uncertain for HP Middleware division after Compaq merger ... Microsoft moves into ERP market for Europe and smaller companies

BACK PAGE
Modeling Data Management
by Joe Celko

PRODUCTS & PLATFORMS

PRODUCT REVIEW
Microsoft Visual Studio .Net (Part 2 of 2)

PIPELINE
Edify 8.0 ... iBaan OpenWorld 3.0 ... Microsoft Commerce Server 2002 ... Content Management Server and SharePoint Portal Server Integration Pack ... MicroStrategy 7i ... PeopleSoft CRM for Vertical Industries

THOUGHT LEADER

CHANGE AGENT
Competing in the Age of Hypercapitalism
by Don Tapscott

BUSINESS INTELLIGENCE

DECISION SUPPORT
Process and Reality Through BPM
by Seth Grimes

DATA WAREHOUSE DESIGNER
An Engineer's View
by Ralph Kimball

COLLABORATIVE COMMERCE

INFORMATION SUPPLY CHAIN
Down, But Not Out
by Ram Reddy

TRUST MANAGEMENT
Securing the Future
by Mark W. Doll