Intelligent Enterprise

Better Insight for Business Decisions

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June 28, 2002 Vol 5 No 11

Making Your Privacy Policy Work
With the right planning, analytic infrastructure can be surprisingly effective in enabling your privacy policy
by Mark Madsen

The Big Buy-In
Every customer relationship begins with a positive buying experience. Intelligent warehouse management is a great way to ensure one
by Jerry Sparger

Thinking Outside the Lines
System dynamics can expand to embrace not just scientific but also analytic business applications
by Edilberto Casado

IE Index
In January, we identified The Dozen — 12 Companies Enabling the Intelligent Enterprise — as well as 48 Companies to Watch. It's high time that we let you know how our 2002 selections are doing.

TRENDS & FEEDBACK

EDITOR'S PAGE
Eyes Wide Open

NEWS & ANALYSIS
Microsoft reveals balanced scorecard capabilities ... Companies steer customers toward Web self-service ... Fair, Isaac and HNC merger has potential for customer analytics

BACK PAGE
Zen Marketing
by Ian Shoales

PRODUCTS & PLATFORMS

PRODUCT REVIEW
Visual Studio .Net

PIPELINE
Apache HTTP Server 2.0.36 ... ETI Solution 5 ... IBM WebSphere Portal 4.1 ... IQ Insight ... Stratum 3.0 ... WebIntelligence 2.7

THOUGHT LEADER

STRATEGIC KNOWLEDGE
Quality Is Job One
by David Stodder

BUSINESS INTELLIGENCE

DECISION SUPPORT
Expect the Unexpected
by Seth Grimes

DATA WAREHOUSE DESIGNER
The Finance Function Knocks at Your Door
by Ken Jones

COLLABORATIVE COMMERCE

E-BUSINESS DEVELOPER
Popularity Contest
by Michael J. Hudson