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April 16, 2002 Vol 5 No 7

In the Bag
Merging online and offline data is now the key to unlocking lifetime customer value. But where do you begin?
by Kwong Sai

Path to Enlightenment
Direct business intelligence can help you avoid data warehousing headaches. But without the proper planning, it offers plenty of its own
by Cindi Howson

Freedom of Information
Business metadata, though diffficult to provide efficiently,releases more of the potential of tabular data
by Shiraz Kassam

TRENDS & FEEDBACK

EDITOR'S PAGE
For Want of a Nail

NEWS & ANALYSIS
Grid computing gains strategic importance for Web services ... 2003 Federal IT budget requires better analytics and information sharing ... Microsoft's new business strategy to build trusted applications

BACK PAGE
Send In the Clowns
by Ian Shoales

PRODUCTS & PLATFORMS

PRODUCT REVIEW
Sybase Inc.'s EAServer 4.0

PIPELINE
Borland C++Builder 6 ... Oracle Contracts ... Rapid Results ... HighDeal 2.0 ... DigiMine Advisors ... WebTrends Intelligence Suite Quadstone for WebTrends

THOUGHT LEADER

CHANGE AGENT
It's a Blue World
by Don Tapscott

BUSINESS IMPACT
Does Face Recognition Have a Future?
by Nicholas Imparato

BUSINESS INTELLIGENCE

DECISION SUPPORT
Validation Victory
by Barry Grushkin

DATA WAREHOUSE DESIGNER
Behavior: The Next Marquee Application
by Ralph Kimball

COLLABORATIVE COMMERCE

E-BUSINESS DEVELOPER
The Strategic Outsiders
by Dan Pilone

TRUST MANAGEMENT
The Vigilant Enterprise, Part 2
by Yobie Benjamin