Intelligent Enterprise

Better Insight for Business Decisions

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October 24, 2001 Vol 4 No 16

Branding the Customer Experience
Rally all customer-facing operations to one, enterprise-serving goal to realize the full value of customers by Mark Smith

Future Tense
The first step in improving profitability is to understand the costs and benefits of current business decisions. Data mining can help. by J.T. Lehman

Enterprise Foundation
Both Oracle and IBM offer an array of BI features, but business variables such as organizational fit and total cost of ownership are the final determining factors. by Tim Quinlan

TRENDS & FEEDBACK

EDITOR'S PAGE
Service, Please

NEWS & ANALYSIS
Adding weather intelligence to supply chain planning ... BI and biometric technology ... What's in store for retail technology.

BACK PAGE
In defense of public cell-phone affection.
by Ian Shoales

PRODUCTS & PLATFORMS

PRODUCT REVIEW
Microsoft SharePoint Portal Server
by Colin White

PIPELINE
Hummingbird Inc.'s Genio Suite 5.0 ... IBM WebSphere Commerce Analyzer Advanced Edition and Alphaworks ABSolute ... iPlanet's E-Commerce Solutions Integration Platform ... Oracle Contract Management Solution ... Sybase Enterprise Portal EP-Express Edition 2.0.

THOUGHT LEADER

STRATEGIC KNOWLEDGE
Shaking Off the Daze
by David Stodder

BUSINESS IMPACT
Getting Serious About The Internet Build-Out
by Nicholas Imparato

BUSINESS INTELLIGENCE

DECISION SUPPORT
Standing at the Crossroads
by Mark Smith

ANALYTIC SOLUTIONS
Integrating Structured Data and Text: Part 2
by David Grossman, Ophir Frieder, Edited by Erik Thomsen

DATA WAREHOUSE DESIGNER
What Not to Do
by Ralph Kimball

COLLABORATIVE COMMERCE

INFORMATION SUPPLY CHAIN
Chasing Windmills
by Ram Reddy

E-BUSINESS DEVELOPER
Don't Make Me Repeat Myself
by Michael J. Hudson