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June 29 , 2001 Vol 4 No 10

Enterprise Everywhere
Most current wireless architectures hide enterprise applications behind a device-agnostic framework. But wouldn't you prefer to give users direct access to them instead? by Christian Nelson & Dan Pilone

To Protect and to Serve
Don't panic: New privacy legislation may in fact offer interesting new opportunities for consumer preferences management. by Darin Stewart

Information Impact: Business Analytics Renewed (Part 2)
In this installment, the author describes the business benefits of the decision execution environment representation (DEER) cycle approach to information valuation. by Erik Thomsen

TRENDS & FEEDBACK

EDITOR'S PAGE
Customer centric: The rubber is hitting the road.

NEWS & ANALYSIS
Behind IBM's Informix play ... TDWI's new CRM survey results ... A new think tank for "highly dependable" computing.

BACK PAGE
Why is the customer always wrong? by Joe Celko

THOUGHT LEADER

STRATEGIC KNOWLEDGE Dueling in the house of database. by David Stodder

CIO INSIGHT
case study in implementing business process metrics. by Janette Simpson

BUSINESS INTELLIGENCE

CUSTOMER BEHAVIOR
Where B2B e-commerce meets customer behavior. by Laurie Windham

ANALYTIC SOLUTIONS
A new column and a new analytic language. by Erik Thomsen

DATA WAREHOUSE DESIGNER
The snowflake schema: three good reasons. by Ralph Kimball

PRODUCTS & PLATFORMS

PRODUCT REVIEW
Informatica PowerCenter 5. by Mark Smith

PIPELINE
Macromedia ColdFusion Server 5 ... nQuire Suite 3.0 ... ProClarity Platform 4.0 ... Tibco ActiveExchange 2.0.

COLLABORATIVE COMMERCE

E-BUSINESS DEVELOPER
Everything you ever wanted to know about Web services. by Nelson King

METAPRISE
Zounds, what to do about nouns? by Terry Moriarty