DIF Matrix

Once you collect all the DIF values from both IT and the user community, then you can calculate an average score and publish it in the DIF Matrix as shown here.

Score Dysfunction Impact Feasibility
Candidate IT Avg.: ##.# IT Avg.: ##.# IT Avg.: ##.#
Process UC Avg.: ##.# UC Avg.: ##.# UC Avg.: ##.#
Average: ##.# Average: ##.# Average: ##.#
Candidate IT Avg.: ##.# IT Avg.: ##.# IT Avg.: ##.#
Process UC Avg.: ##.# UC Avg.: ##.# UC Avg.: ##.#
Average: ##.# Average: ##.# Average: ##.#

In order to give additional control over the procedure, I have provided a weighted average for project leaders to apply. The project leaders should have the ultimate decision on what those values will be.

Below is an example.

Dysfunctional #
Weight
Impact #
Weight
Feasibility #
Weight