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Command Performance
Balanced scorecard applications offer a structured approach to measuring business performance, but new bumps are appearing on the road. Will the balanced scorecard methodology adapt to address the challenges of e-business? Mark A. Smith

Here Today, Gone Tomorrow
Real-world models for supply-chain analytics are in a state of flux. But the advent of e-marketplaces will soon lead us to rethink all our traditional notions. Seth Grimes

First Analysis
Data integration projects often fail because of complex data quality problems. However, an analysis-led, rather then ETL-driven, approach to building a data warehouse may help you resolve such problems early in the development cycle. Colin White

NEWS & ANALYSIS
eBay gets smart.

PRODUCT REVIEW
WorkWise Data Agent Server.

Justin Kestelyn
EDITOR'S PAGE

David Stodder
STRATEGIC KNOWLEDGE

Bernard Boar
CIO INSIGHT

Barry Grushkin
DECISION SUPPORT: FROM THE LAB

Ralph Kimball
DATA WEBHOUSE

Ram Reddy
INFORMATION SUPPLY CHAIN

Terry Moriarty
METAPRISE

Joe Celko
CELKO

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